Terms & Conditions
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Appointment booking instructions are deemed to form part of the terms and conditions and by booking an appointment all parties will be deemed to have accepted and be bound by these terms and conditions. Please retain a copy for your information.
1. All appointments are to be made via the booking link on our website or by emailing info@jdpmt.co.uk
2. Mobile appointments are available for full-body massage treatments only and must be booked over 24 hours in advance. An additional 30% of the agreed session rate will be charged to the client as outcall fees.
3. Clients will not be charged at time of booking, although a hold will be placed on a payment card as per a requirement of our booking and cancellation policy.
4. All payments are to be made in person; we accept cash and card payments, including all major credit and debit cards.
5. We operate a 24-hour cancellation policy. In the case of cancelling an appointment within 24 hours, clients will be charged 50% of the treatment rate. In the event of a no-show, full payment will be required.
6. If you are late for an appointment, we will attempt to complete the whole treatment; however, if this is not possible, the treatment will be shortened and finish at the agreed time, and full payment will be taken.
7. Failure to abide by our lateness and cancellations terms or repeated lateness and cancellations will result in removal from our client register.
8. Please ensure you have completed the medical questionnaire prior to your treatment. This forms part of your client consultation and failure to do this may mean your treatment time is reduced.
9. In the event that your therapist is unwell or unable to work, you will be contacted as soon as possible, and we will reschedule your appointment to the next available slot.
10. We are currently not able to offer pregnancy massage treatments, although kinesiology taping is available for consideration and suitable for those who are pregnant.
11. You must be over 18 years old to schedule an appointment and receive treatment.
12. We and/or our licensors own the copyright in all the information featured on this website and all related intellectual property rights, including but not limited to all database rights, design rights, patents, unregistered and registered trademarks and logos. You should not infer any affiliation, sponsorship or endorsement from the use of third-party marks on the website, as such marks are used solely to designate certain products or services as belonging to their owners. Nothing on the website is intended to grant, by implication or otherwise, any licence or right under any patent, trademark or other intellectual property owned by us or any licensor or third party.
These Terms and Conditions shall be governed by and construed in accordance with English Law and shall be subject to the exclusive jurisdiction of the courts of England and Wales.